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Our Policies
Sixth Sense Hair provides premium virgin and raw hair sourced from verified single donors. Every bundle undergoes our Sixth Sense Quality Check to ensure purity, longevity, luxurious softness, and consistent performance. Our hair is designed for customers who value durability, luxury, and a high-end beauty experience.
Store
Policy
Product Quality
All Sixth Sense Hair products are:
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100% premium Virgin or Raw hair
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Inspected for quality before fulfillment
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Final sale due to the hygienic nature of beauty products
Order Changes
Once an order is placed, it cannot be changed or canceled after processing begins.
Pricing & Availability
Prices may change at any time. Stock levels are updated regularly, but availability is not guaranteed until checkout is complete.
Customer Responsibility
Customers are responsible for:
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Entering the correct shipping address
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Reading product descriptions
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Understanding processing and shipping timelines
Shipping, Tracking & Fulfillment Policy
Processing Times
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On-Hand Collection: 1–2 business days
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Virgin & Raw Hair Bundles: 3–8 business days
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Wigs & Custom Orders: 5–10 business days
(Processing time does not include weekends or holidays.)
Shipping Times
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Standard shipping: 3–5 business days
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Express shipping: We do not offer express at this time.
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Shipping time begins after processing is complete.
Tracking
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A tracking number will be emailed once your order ships.
If you do not receive tracking within the expected window, contact us.
Shipping Address Issues
We are not responsible for:
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Incorrect addresses entered at checkout
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Lost packages marked “Delivered” by USPS/UPS/FEDEX
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Shipping delays due to carriers
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Customers should contact their local postal carrier for delivery-related issues.
Returns & Refund Policy
No Returns or Exchanges
Due to the nature of hair products, all sales are final. This ensures the safety, hygiene, and integrity of our inventory. We cannot accept returns on:
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Hair extensions
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Wigs
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Tape-ins
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Sale items
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Used or opened products
Order Errors or Defects
If your item is defective or incorrect, contact us within 48 hours of delivery with:
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Order number
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Photos/video of the issue
We will review and determine whether a replacement is eligible.
Tracking
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A tracking number will be emailed once your order ships.
If you do not receive tracking within the expected window, contact us.
Cancellations
Orders may only be canceled within 2 hours of purchase if processing has not begun.
Privacy
Policy
Last Updated: December 2025
Sixth Sense Hair (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.sixthsensebeauty.co/sixthsensehair
Information We Collect
We may collect the following information from you:
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Personal information: name, email, phone number, billing/shipping address
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Payment information: processed securely through third-party processors (we do not store full card details)
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Usage data: IP address, device information, browsing actions
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Order history and customer support interactions
How Your Information Is Used
We use your information to:
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Process and fulfill orders
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Provide customer service and order updates
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Improve website performance and personalize your shopping experience
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Send marketing emails (with your consent)
Sharing of Information
We do not sell your information. We may share your data with:
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Payment processors
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Shipping carriers
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Trusted service providers who help operate our website
Cookies
We use cookies to enhance site performance, track analytics, and store cart information. You may disable cookies in your browser settings.
Your Rights
You may request to:
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Access your information
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Update or correct your information
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Delete your data (unless needed for legal or order-related reasons)
Terms
of Service
1. Agreement to Terms
By accessing our website, purchasing products, or interacting with our services, you agree to these Terms.
2. Eligibility
You must be 18+ to make purchases.
3. Product Descriptions
We strive for accurate information; however, textures, color, and patterns may vary slightly due to the nature of raw/virgin hair.
4. Intellectual Property
All branding, text, images, copy, and content belong to Sixth Sense Hair. Unauthorized use is prohibited.
5. Prohibited Uses
You may not:
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Use the site for unlawful purposes
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Attempt to breach security
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Defame or fraudulently represent the brand
6. Limitation of Liability
Sixth Sense Hair is not liable for:
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Improper installation
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Damage from coloring or chemical treatments
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Heat misuse or poor hair maintenance
7. Governing Law
These terms are governed by the laws of the United States and the State of Georgia/Florida (choose your business location).